Brooks Running has great customer service!

Brooks is awesome!

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I called their customer service about my shoe and foot issue. They said that they didn’t know why I was having this issue, but that they would send me a pair of the same color as the shoes I love… No shipping… No cost and didn’t even want my old shoes back.

Okay, I’m pretty impressed at that one.  I love my PureFlow2 and was worried I’d have a pair of shoes that I couldn’t use.  Now, actually, I do have a pair I can’t use, but I’m getting a new pair for free.

That is customer service that you don’t see every day.

Thanks Brooks Running!

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27 thoughts on “Brooks Running has great customer service!

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