Brooks is awesome!
I called their customer service about my shoe and foot issue. They said that they didn’t know why I was having this issue, but that they would send me a pair of the same color as the shoes I love… No shipping… No cost and didn’t even want my old shoes back.
Okay, I’m pretty impressed at that one. I love my PureFlow2 and was worried I’d have a pair of shoes that I couldn’t use. Now, actually, I do have a pair I can’t use, but I’m getting a new pair for free.
That is customer service that you don’t see every day.
Thanks Brooks Running!
